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FAQ – Questions

Find answers to the most common questions about SAGACabs

1. What is SAGACabs? +
SAGACabs is an online platform connecting travelers with verified drivers for one-way intercity rides, Cabs for Tour etc.
2. How does the bidding system work? +
You post your trip details, and drivers bid with their best fare. You can then compare and book.
3. Is it cheaper than regular cabs? +
Yes, Since drivers are often returning empty, fares are more economical (up to 60% lower).
4. How do I know the driver is safe? +
All drivers are verified with valid license, RC, insurance, and ID. You can also see their ratings.
5. Can I choose the type of car? +
Yes. You can filter bids by Sedan, SUV, or Traveller, depending on your need.
6. How do I pay? +
Payment can be made online via secure gateway or directly to the driver at pickup (if available).
7. Can I cancel a booking? +
Yes. Please check our Cancellation & Refund Policy for details on charges and timelines.
8. What if the driver cancels? +
If a driver cancels, your booking fee will be refunded and a new driver will be assigned if available.
9. Do you provide support during the ride? +
Yes. Our 24×7 customer support team is available via call, chat, or email.
10. Can travel agents use this service? +
Yes. We have a dedicated portal for travel agents to request itineraries and get multiple quotes.
11. Are there extra charges like tolls and parking? +
Each driver’s bid will clearly mention what’s included (tolls, parking, etc.) so you can decide transparently.
12. Is my personal information safe? +
Absolutely, We follow strict data security practices. Read our Privacy Policy for more details.